Child and Family Helpline, Syria

War Child Alliance invites proposals from qualified individual consultants, consultancy firms, research institutions and organisations to assess the feasibility of establishing a national Child and Family Helpline in Syria.

The assignment will map existing helplines and hotlines, assess needs and service gaps, and recommend viable operating models, indicative costs and a phased approach to establishing a sustainable service.

Duration: 40 working days over seven weeks.

Please refer to https://drive.google.com/file/d/1stXF_ik81ZsN17BLbvYKmTxukZHp5W8q/view?usp=sharing for detailed information on the assignment, eligibility criteria and required application documents.

Submit your application to Procurement.SY_JO@warchild.net by 26 October 2026 at 17:00 Damascus time, using the subject line: “Child and Family Helpline Feasibility Study: [bidder name]”.

Technical and financial proposals must be submitted as separate attachments, together with all supporting documents required in the Terms of Reference.

Bidders are requested to register their interest by email to receive clarifications and updates. Questions may be sent to the same address by 19 October 2026.